Return Policy
We care about your complete satisfaction !!All our skin and eye care products are manufactured in USA at a FDA-Registered Facility. The manufacturing Facilities are cGMP compliant & accredited, additionally they are also, ISO 22716 certified. The products are Cruelty Free and not tested on animals. We ensure that the products are made from the highest quality ingredients. The active ingredients used in the products are pure plant based natural ingredients.
We are confident that you will be pleased with our products, however if you are not satisfied with our products , you may return the product within 14 days from the receipt of your order.
To receive proper credit on your return, please contact us for a Return Authorization via email or phone. Once you receive a Return Authorization via email, all items must be shipped within 3 days of receiving Return Authorization. We do not accept returns after 14 days. If the package is refused or returned without our issuing of a Return Authorization or without the Return Authorization # on it, restocking fee will be applied. All returns must be in their original carton with all packing material intact. Returns shipping charges are borne by the customer. All returns must be shipped prepaid and insured by trackable service.
Returns must be shipped to:
- Returns Processing
- 7 Walnut Ridge Rd
- Green Ville, DE 19720
Delivery and Damaged Shipments:
- 1) Fully inspect all deliveries before signing the receipt even if you do not plan on opening the carton right away.
- 2) Write down any visible damage such as box crushed, torn, creased and other circumstances about the delivery.
- 3) If you find concealed damage, save the carton and packaging material. Call or email our customer service immediately.
- 4) If you find any shortage quantity, save the carton and packaging material and we should be informed within one business day of receiving the item.
Subject to return policy we gladly accept returns.